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Panopto - Upgrade & Server disruption (Sat Nov 22 5pm - 8pm)

posted Nov 3, 2014, 2:51 PM by Sara Newman
FYI from Panopto

 

 

 

 

 

 

 

 

 

 

 

 

All cloud-hosted Panopto customers will be upgraded to our latest release scheduled for Saturday, November 22. Once the upgrade is complete, we will notify everyone. 

Below are details on the upgrade process and its impact:

  • Panopto hosted servers will be down on Saturday, November 22, at 8:00pm EDT for up to 3 hours. We expect only a short interruption for finding and viewing sessions during this time, with a longer interruption for processing new sessions.
     
  • Recorder clients will still be able to record offline and upload later, but there may be brief delays before the recordings are available for viewing.
     
  • Your Windows clients, Mac clients, and remote recorders will not be required to upgrade. 
     
  • We will be sending a separate email next week with more information about some of the upcoming changes.

We will send a link to a full change log after the upgrade has been completed.

Regards,
The Panopto Team

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