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I'm Registered, Now What?



  1. 1 Textbooks
As a South Seattle College student, you are responsible for contacting your instructor and getting started in your online course. Please remember, it is important to feel comfortable with your level of computer skills, but if you need some one-on-one tutoring, please visit the Geek Hauz

Instruction doesn't start until the first day of the quarter, just like face-to-face classes.  Don't worry if you can't log in, or your class doesn't show up before then. Remember, online courses give you a lot of freedom but they are not completely self-paced! Unregistered students (waiting lists, tuition-waivers) will not be able to log in  until they are registered.

I'm Registered, Now What?
New Students
  1. Purchase your course materials 
    Go to http://southscc.bncollege.com > select Textbooks > select the Term, Department, Course, and Section > click "Find Materials" button at the bottom to see your course materials. 

  2. Online students - contact your instructor
    Current SSC Online and Hybrid eLearning Courses

  3. Click on the above link, scroll down to your online or hybrid class, and read your login directions.  

  4. If there are no login directions, follow the instructions to contact your teacher by email, introduce yourself, and ask any questions you may have about your online course including login URL and instructions, and when the class will open for you to log into. 

  5. If you are taking a face-to-face course with an online component ("web-enhanced"), ask your instructor for login directions, but come to the eLearning staff if you experience any login problems.

  6. Log in to Canvas (Login button located on the right hand side of screen) using the instructions HERE
    You will not be able to log into next quarter's online courses yet.
    NOTE: Do not use the password from another campus - you will not see your classes for South. Use the username/password furnished by SOUTH. Read this if you have questions.

  7. Read the Welcome Letter and print it out. The Welcome Letter contains valuable info including help sites and tutorial links, as well as payment policies.

  8. Help! I can't log in to Canvas! (Or Help! my class isn't showing up in Canvas!)
    Remember, while most of our online and hybrid courses are taught on Canvas, not all are. Please check your registration, then contact your instructor to confirm your online class website. If you are both registered AND your instructor uses Canvas, then re-read the login directions here: https://sites.google.com/a/seattlecolleges.edu/canvas/student-login 
    Contact elearning@southseattle.edu if you continue to have login issues after the first day of the quarter.

  9. REMEMBER: Successful eLearning students have the necessary time and skills (including patience and flexibility) to learn online and complete their online assignments. Before you take any online class, you should be confident about your computer equipment, computer skills, and study skills, as well as understanding that technical problems sometimes require backup computer plans. You will be responsible for learning the technology needed to complete your class. Need some help? 
    http://www.southseattle.edu/tutoring/online.aspx and http://guides.instructure.com/m/4212 
More Helpful Info

Problems logging in? Try these remedies in this order:
  1. Make sure you are trying to log in after the quarter begins, and not before. 
  2. Re-read your login instructions from your instructor; make sure you are logging in to the correct place and using the correct login.
  3. Check your registration to make sure you haven't been dropped from the course. 
  4. Contact your instructor and let them know you're experiencing difficulties logging in to their site.
  5. If problems persist, contact eLearning staff at eLearning@southseattle.edu, 206.934.7930, or via this form. Always include your full name, SID, the name & item number of the class you are trying to access and which PLATFORM you are trying to log into (Canvas, Hawkes, GoogleApps, ALEKS, etc). Provide any information your instructor gave you.
Canvas Password reset? If you are requesting a password reset through the Canvas password reset link, please make sure you are providing CANVAS with the same email address you have listed in your campus records. If this is a different email account, CANVAS cannot send your password reset instructions to you. Remember, although you may have a GA4E student campus email account ("sstudent789@southseattle.edu"), it won't replace the one in your records UNLESS YOU update it.  Check your records now.
Student eMail Account? South Seattle College has its own student campus email accounts (using GoogleApps4Education, or GA4E), and some online classes or programs require students have one.  Check with your instructor to see if yours does. You can find out more about your free South Seattle College GoogleApps4Education student email accounts (GA4E) by going here: http://sites.southseattle.edu/email/ 

Need some extra help? Get some extra help!
--Monday - Thursday 10:00am - 5:00pm
, all (walk-in) eLearning students looking for in-person assistance, please go to our campus library commons Lab Help desk to get assistance with Canvas, Google Apps for Education (GA4E), Student Email, campus Wifi & general eLearning questions from STARS (Student Technology Advice and Resources Support) as well as eLearning staff.
When STARS are unavailable, please use our online form to request help from eLearning staff.
--Tutoring help available at South!  http://www.southseattle.edu/tutoring/
                                                                                      --Additionally, free, self-paced training for many Microsoft applications can be found here:                      http://sites.southseattle.edu/webapps/msn-office-suite                                                                 
Attendance Verification Form:
The Financial Aid department would prefer that your instructor send them proof of your online attendance, following the rules for this. Your instructor knows how, but you need to ask them to do this. You may come to the eLearning office in person for a proxy signature ONLY IF after 3 days your instructor can't be reached and ONLY IF you have logged in and started your online class. Make sure your Attendance Verification Form is filled out (pick up this form from the Financial Aid office), including your SID and the item numbers of the online classes you are taking.
Some online courses are offered through specific programs and require permission to join.  Because these unique courses may not be listed in our course listings you must refer to the information your program's coordinator or instructor has supplied you.

If you still have questions about how and when to access your online course please 
contact us at eLearning@southseattle.edu, 206.934.7930, or contact us via this form. Always include your full name, SID, and the name and item number of the class you are trying to log in to.


Please note: For any questions about course materials, contact your instructor. Instructor contact information can be found on your Course Listings or in your syllabus. The eLearning office does not have information about which books are required for your class.

To order course textbooks go to Go to http://southscc.bncollege.com > select Textbooks > select the Term, Department, Course, and Section > click "Find Materials" button at the bottom to see your course materials.

You can also check the South Seattle College Bookstore by calling (206) 934-5338 to see if the book is in stock. Make sure you know your course item number and section (on your registration papers). You can pick up your book by visiting the South Seattle College Bookstore or you can request that they can mail it out to you (additional fees may apply). Be sure to ask about Rentals and eTextbooks!

You can, instead, order textbooks online from other vendors. You will need to know the book title, author name, edition and ISBN number. Also make sure than any accompanying materials required, such as charts, cds, solutions or lab manuals, etc, are included in your purchase from outside sources! Remember, it may take around a week to receive an ordered textbook. Plan ahead and be prepared!

Stay In Touch!

Always stay in touch with your instructor. Your Course Listings and syllabus will give you almost all the information you'll need to get started in your online class. Contact your instructor whenever you have any questions or concerns. It is extremely im portant that you keep your email address current: https://sccdweb.sccd.ctc.edu/seasou/stuaddr/waci203.html